
COMPÉTENCE 1
Au moment d’entreprendre un parcours de formation en soutien informatique, il est important de bien comprendre ses gouts, ses aptitudes et ses besoins, afin de pouvoir évaluer objectivement son orientation professionnelle. Dans ce manuel, vous vous informerez sur la nature du métier, sur le marché de l’emploi, sur la formation ainsi que sur les façons de développer vos compétences tout au long de votre carrière. Vous effectuerez également une entrevue avec une personne travaillant dans ce domaine afin de confirmer ou d’infirmer vos impressions, et de découvrir un contexte réel d’emploi. L’approche Logitell consiste à guider les étudiants dans l’acquisition de compétences de plus en plus avancées en utilisant un grand nombre d’exercices basés sur des situations réelles, favorisant ainsi l’apprentissage autonome. En tant qu’entreprise québécoise, notre engagement est de fournir des ressources pédagogiques de haute qualité, qui répondent aux besoins uniques du marché de l’éducation québécois. Les ressources Logitell sont proposées à des prix concurrentiels, permettant aux enseignants de fournir du matériel de qualité à leurs élèves tout en respectant les contraintes budgétaires.
Table of Content
Chapitre 1 – Coup d’œil sur le métier
Chapitre 2 – Coup d’œil sur la formation
Chapitre 3 – Conduite d’une entrevue
Chapitre 4 – Production d’un bilan
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Logitell was founded in 1990 by a teacher who wanted to simplify how complex subject matter is taught. Since then, Logitell has steadily grown to become a premier provider in the Canadian educational marketplace. Logitell now serves individual learners and educational institutions nationwide. Logitell is used by some of the country's leading organizations, including high school, private and public colleges, and universities. What sets Logitell apart is its commitment to creating 100% Canadian pedagogical resources that are cost effective, engaging, and easy to use. Logitell’s flagship series, OPTIMUM SERIES, is a prime example of one of its complete pedagogical resources covering the Microsoft Office and Microsoft 365 line of software. In addition to its textbook offerings, Logitell also provides a range of professional products and services, including e-learning, digital textbooks, and pedagogical asset distribution services. Whether you are looking for pedagogical resources for courses, or you need a comprehensive solution for authoring, delivering, and managing e-learning, Logitell has the experience and expertise to help you succeed.
Before becoming a textbook author, I worked as a legal secretary for 18 years. I particularly enjoyed training new secretaries, as there was no specific legal specialization at the time. Eventually, I completed a bachelor’s degree in vocational education and obtained my teaching certificate. I had the opportunity to teach office automation techniques at college level for over 18 years, while pursuing postgraduate studies in school administration, which led to a master’s degree. I also had a highly rewarding experience working as an educational advisor at Cégep à distance, where I contributed to the development and revision of teaching materials. At college, I supported various departments in the revision of their academic programs. As far as publishing is concerned, in 2000, I published an advanced word processing workbook with Éditions Logitell and it was met with great success. This paved the way for further collaboration and after many months of dedicated work with the Logitell team, the textbook Suivi de la correspondance was published in 2017. Several other exciting projects followed and are now also featured in Logitell’s bibliography. This hands-on and demanding experience proved to be particularly rewarding. Together, we poured our hearts into these projects with the aim of providing students with meaningful support in their learning journey.
Alice Daigle-Roy worked for several years as a technical writer and an editorial coordinator at Logitell Publishing. She studied French literature and pedagogy. In addition to her experience in educational publishing, she taught French at the secondary level under short-term contracts. She also provided tutoring to secondary and college students and led support workshops in written French for students facing difficulties. Her main motivation is to design educational materials that help students better understand the subject matter and complete tasks with greater confidence and success.
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