
COMPÉTENCE 20
Faire un suivi efficace de la correspondance papier ou électronique est primordial pour le bon fonctionnement d’une entreprise. C’est le but visé par ce manuel, dans lequel vous apprendrez à traiter le courrier imprimé pour ensuite gérer des courriels avec Outlook. Vous rédigerez des réponses au courrier reçu, sous forme de lettres et de courriels, tout en apprenant des méthodes pour automatiser vos tâches. Il est ensuite question de la préparation d’enveloppes. Finalement, le manuel se termine avec la révision des notions de fusion sélective afin d’effectuer des envois de masse. L’approche Logitell consiste à guider les étudiants dans l’acquisition de compétences de plus en plus avancées en utilisant un grand nombre d’exercices basés sur des situations réelles, favorisant ainsi l’apprentissage autonome. En tant qu’entreprise québécoise, notre engagement est de fournir des ressources pédagogiques de haute qualité, qui répondent aux besoins uniques du marché de l’éducation québécois. Les ressources Logitell sont proposées à des prix concurrentiels, permettant aux enseignants de fournir du matériel de qualité à leurs élèves tout en respectant les contraintes budgétaires.
Table of Content
Chapitre 1 - Réception du courrier imprimé (partie 1)
Chapitre 2 - Réception du courrier imprimé (partie 2)
Chapitre 3 - Réception du courrier imprimé de votre supérieur
Chapitre 4 - Fonctions de messagerie dans Outlook
Chapitre 5 - Réception du courrier électronique
Chapitre 6 - Réponse au courrier entrant
Chapitre 7 - Disposition des éléments du courrier sortant
Chapitre 8 - Vérification du courrier sortant
Chapitre 9 - Automatisation des tâches
Chapitre 10 - Choix de l'enveloppe
Chapitre 11 - Adressage d'enveloppe
Chapitre 12 - Expédition du courrier imprimé
Chapitre 13 - Publipostage
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Logitell was founded in 1990 by a teacher who wanted to simplify how complex subject matter is taught. Since then, Logitell has steadily grown to become a premier provider in the Canadian educational marketplace. Logitell now serves individual learners and educational institutions nationwide. Logitell is used by some of the country's leading organizations, including high school, private and public colleges, and universities. What sets Logitell apart is its commitment to creating 100% Canadian pedagogical resources that are cost effective, engaging, and easy to use. Logitell’s flagship series, OPTIMUM SERIES, is a prime example of one of its complete pedagogical resources covering the Microsoft Office and Microsoft 365 line of software. In addition to its textbook offerings, Logitell also provides a range of professional products and services, including e-learning, digital textbooks, and pedagogical asset distribution services. Whether you are looking for pedagogical resources for courses, or you need a comprehensive solution for authoring, delivering, and managing e-learning, Logitell has the experience and expertise to help you succeed.
Before becoming a textbook author, I worked as a legal secretary for 18 years. I particularly enjoyed training new secretaries, as there was no specific legal specialization at the time. Eventually, I completed a bachelor’s degree in vocational education and obtained my teaching certificate. I had the opportunity to teach office automation techniques at college level for over 18 years, while pursuing postgraduate studies in school administration, which led to a master’s degree. I also had a highly rewarding experience working as an educational advisor at Cégep à distance, where I contributed to the development and revision of teaching materials. At college, I supported various departments in the revision of their academic programs. As far as publishing is concerned, in 2000, I published an advanced word processing workbook with Éditions Logitell and it was met with great success. This paved the way for further collaboration and after many months of dedicated work with the Logitell team, the textbook Suivi de la correspondance was published in 2017. Several other exciting projects followed and are now also featured in Logitell’s bibliography. This hands-on and demanding experience proved to be particularly rewarding. Together, we poured our hearts into these projects with the aim of providing students with meaningful support in their learning journey.
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